49th FCBM Conference

17 - 19 December 2021  |  ITC Royal Bengal, Kolkata

Refund Policy

For all e-commerce / payment transactions at www.conference.eicbma.com, for any reason, you are not satisfied, we are here to help.

Cancellation & Refunds
You can request a cancellation within 7 (seven) days of the transaction or 30 days before the scheduled date of commencement of the event, whichever is earlier. Since the event commences on 21st December 2020, no cancellation & refund request will be entertained after 21st November 2020. Before 21st November 2020, cancellation & refund request can be made within seven days of entering into the transaction and would be processed as per the standard rules of the Association.

Regarding, payment for the hotel rooms, the standard cancellation rules of the hotel will apply and accordingly, the refund would be processed.

Remittance of Refund
On successful validation of your refund request, the processed amount would be refunded back to the specified Bank A/c through the electronic bank transfer. All costs towards the bank charges, will be deducted from the eligible refund amount.

Contact Details
Merlin Links, 3F & 3G, 166B, S.P. Mukherjee Road,
Kolkata - 700026, West Bengal
Email: conference2020@eicbma.com
Phone: (91 33) 22829591, 22839608